Whole-house filtration: frequently asked questions
- What's included in a whole-house water filtration system?
- Every tier includes a spin-down sediment prefilter, multi-stage carbon filtration, and UV sterilization, plus professional installation with bypass valves and pressure gauges and the first filter set. The Better and Best tiers add GAC and KS carbon media that also reduce PFAS, lead, and heavy metals.
- Do I still need a reverse osmosis system if I have whole-house filtration?
- Usually yes, for drinking water. A whole-house filter improves every tap and protects your home, but it doesn't produce reverse-osmosis-quality drinking water. Most homes pair whole-house filtration with an under-sink RO unit at the kitchen — each does what it does best.
- Does a whole-house filter remove bacteria?
- Our whole-house systems include UV sterilization, which inactivates bacteria and viruses. Because chlorine dissipates while water sits in a rooftop tinaco, UV restores a microbial safety barrier right at your home. The carbon and sediment stages handle chlorine, taste, odor, and particles.
- How often does a whole-house system need maintenance?
- We recommend a visual inspection every 6 months and a full filter replacement every 12 months, with an annual UV lamp change. Baja's water is hard on filters, so keeping the schedule holds the system at full performance. A Whole-House Care Plan includes the annual filter set, UV lamp, and two service visits per year.
- Will a whole-house filter help with hard water and scale?
- The filter reduces chlorine, sediment, and contaminants, but hardness (calcium and magnesium) is a separate problem best solved by a water softener. If you have scale on fixtures and appliances, we often recommend pairing a whole-house filter with a softener.